A typical full-body massage session lasts for about one hour, On the first visit clients are asked a number of questions concerning general well-being, injuries and medical conditions that the therapist should know about, in order to determine if there are any contra-indications (physical conditions that would prohibit or limit a massage treatment).

The client is asked to undress, to the client’s level of comfort/modesty, and to lie on the treatment couch under a sheet or large towel (draping). During the session, the therapist will utilise the draping to expose only those parts of the body to which treatment is being applied. No body part or area will be massaged without the client's permission.

Massage media include oils, lotions, creams and talc; oil is the most common. A good oil will nourish the skin and allow a free-flowing movement as it allows the hands to glide over the area. The therapist will sense responses but will also ask the client about the strength of their touch. Remember, "no pain, no gain" holds no truth in massage. If in discomfort or hurting, the client should feel free to ask the therapist to modify their treatment.

 Environment is important to the massage experience. The room should be warm and peaceful. If the desired experience is to be relaxing then having low-level lighting, soft music and a pleasing aroma all add to the effect.